Privacy Policy2018-11-04T10:57:57+00:00

Privacy Policy

Iscourt Ltd t/a Maple & Maple Express are committed to protecting and respecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing and protecting your data but also ensuring you understand your rights as a client.
It is the intention of this privacy statement to explain to you the information practices of Iscourt Ltd t/a Maple & Maple Express in relation to the information we collect about you. Iscourt Ltd t/a Maple & Maple Express complies with EU General Data Protection Directive (GDPR) for the collection, use, retention of all personal data.

For the purposes of the GDPR the data controller is:
Iscourt Ltd t/a Maple & Maple Express
Head Office:
Main St., Milford, Co. Donegal, F92 YCP7, Ireland.
Tel: +353 7491 63268
Email : headoffice@maplegroup.ie

Throughout this document “we”, refers to Iscourt Ltd t/a Maple & Maple Express.
Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Who are we?
Iscourt Ltd t/a Maple & Maple Express is a chain of six supermarket & 5 forecourt outlets located throughout County Donegal.
Our GDPR owner and data protection representatives can be contacted directly here:
Iscourt Ltd t/a Maple & Maple Express
Contact details are Tel: +353 7491 63268
Email : headoffice@maplegroup.ie

Purpose for processing your data:
Iscourt Ltd t/a Maple & Maple Express will only collect personal data that is relevant to assist us to help make recommendations suitable to your needs and circumstances for the purpose of discussing personal, private & confidential matters on your behalf. In any event, Iscourt Ltd t/a Maple & Maple Express are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

How will Iscourt Ltd t/a Maple & Maple Express use the personal data it collects about me?
Iscourt Ltd t/a Maple & Maple Express will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.

Website:
What information we gather:
In general, you may visit our website without identifying yourself or revealing any personal information. Iscourt Ltd t/a Maple & Maple Express collects domain information from your visit to customise and improve your experience on our website. The website may collect certain information from your visit, including the date and time of your access, the pages you have accessed, the name of the Internet Service Provider and the Internet Protocol (IP) address by which you are accessing the Internet, and the Internet address from which you linked to our site, if applicable. We use this information to better understand how our website is being used so that we can improve its performance.
Some portions of this website may request that you give us information about yourself, from which we are able to identify you, such as your name, email or other address. Some of the ways in which we may collect information from you are:
Subscription to newsletters or other Iscourt Ltd t/a Maple & Maple Express content-related correspondence.

Special Categories of personal data:
If we collect any special categories of personal data (e.g. health, religious beliefs, racial, ethnic origin) – we will ensure to obtain your consent prior to using any data.

Who are we sharing your data with?
We may pass your personal data on to third-party service providers contracted to Iscourt Ltd t/a Maple & Maple Express in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to full fill the service they provide on your behalf. When they no longer need your data to fulfill this service, they will dispose of the details in line with GDPR regulations.
If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your explicit consent, unless we are legally required to do otherwise. If we transfer personal data to a third party or outside the EU we as the data controller will ensure the recipient (processor or another controller) has provided the appropriate safeguards and on condition that enforceable data subject rights and effective legal remedies for you the data subject are available.

Data Subjects Rights:
Iscourt Ltd t/a Maple & Maple Express facilitate you, our clients, rights in line with our data protection policy and the subject access request procedure. This is available on request.

Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling
Right to judicial review: in the event that Organisation Name refuses your request under rights of access, we will provide you with a reason as to why.

All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.

Retention of your personal data:
Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. Iscourt Ltd t/a Maple & Maple Express will process personal data in accordance with our retention schedule. This retention schedule has been governed by our regulatory body and our internal governance. Your personal data will be held for no longer that six years.

Complaints:
In the event that you wish to make a complaint about how your personal data is being processed by Iscourt Ltd t/a Maple & Maple Express or how your complaint has been handled, you have the right to lodge a complaint directly:

The Office of Data Protection Commission
Canal House,
Station Road,
Portarlington,
Co. Laois.
Contact: 1890 252 231

Additional Processing:
If we intend to further process your personal data for a purpose other than for which the data was collected, we will provide this information prior to processing this data.

Contact Us:
Your privacy is important to us. If you have any comments or questions regarding this statement, please contact us on
Tel: +353 7491 63268
Email : headoffice@maplegroup.ie /

Privacy policy statement changes:
Iscourt Ltd t/a Maple & Maple Express may change this privacy policy from time to time. When such a change is made, we will post a revised version online. Changes will be effective from the point at which they are posted. It is your responsibility to review this privacy policy periodically so you’re aware of any changes. By using our services you agree to this privacy policy.

This privacy policy was last reviewed in November 2018.